There are two common issues about X Dimension of the verification report.
X Dimension is missing in the report.
When it happens, please check the calibration status of the verifier. When the verifier is not calibrated, the report will not include X Dimension.
X Dimension is not correct in the report.
When it happens, please re-calibrate the verifier. If re-calibrating the verifier doesn't work, please factory reset the verifier and re-calibrate again.