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Firmware Downgrade Issue

A hardware change during the Covid pandemic induced chip shortage resulted in a cut in firmware support for older firmware on new hardware.

2026/02/17

Question

Why is DataMan Setup Tool refusing to downgrade the firmware of my new DataMan 370/470 reader?

Answer

Due to a new chip set introduction resulting in a new hardware revision on DataMan 370/470 platform, a completely new firmware built was required. This new hardware revision cannot be downgraded below 6.1.13_SR1 firmware for this reason. 

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