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Verifier X Dimension is Not Correct or Missing in Verification Report

This article will help user to solve the X Dimension of the verification report is not correct or missing issues.

2026/02/17

There are two common issues about X Dimension of the verification report.

  1. X Dimension is missing in the report. 

    When it happens, please check the calibration status of the verifier. When the verifier is not calibrated,  the report will not include X Dimension.

  2. X Dimension is not correct in the report.

    When it happens, please re-calibrate the verifier. If re-calibrating the verifier doesn't work, please factory reset the verifier and re-calibrate again.

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